Terms & Conditions

Information Disclaimer

Our goals are to provide people with meaningful information to make informed decisions about their health and healthcare. The information on this site is not medical advice, always consult a qualified healthcare provider.

Patient-Provider Relationship

Using this website or submitting forms does not establish a provider-patient relationship. Do not use this site for emergency medical needs. If you are experiencing an emergency, call 911.

Text Messaging Services (SMS)

We collect mobile phone numbers to communicate with patients via SMS and/or RCS text messages for purposes such as appointment reminders and other health-related communication. By providing your mobile phone number to Community Health, you consent to receive SMS and/or RCS text messages for appointment reminders, health-related communications, and other important updates.

Your privacy is a priority. Your mobile number will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We will not use your number for unrelated marketing without your express written consent.

You are not required to opt in as a condition of receiving care. Participation is voluntary. However, opting out may prevent us from sending you timely updates regarding your care.

Message content may include:

  • Appointment confirmations or reminders
  • Health outreach and wellness information
  • Surveys or patient satisfaction follow-ups

For Dental:

  • Message frequency may vary and message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
  • Text messages sent via SMS and RCS channels are not fully secure and may not be HIPAA-compliant; however, we take reasonable precautions to safeguard your privacy by restricting the content of these messages to non-sensitive notifications. Any messages containing detailed Protected Health Information (PHI) will be sent via a separate, secure messaging channel.
  • You may opt out of receiving text messages at any time by replying “STOP.” You will receive a final confirmation text to verify you have opted out. No further messages will be sent. If you would like to rejoin, you can authorize us to restart by texting “START.”
  • For help, reply “HELP” or contact us at 802-774-5050 or through contact information available on the Community Health website.

For Medical, Behavioral Health or Eye Care:

Please visit or call your providers office to opt out of text messages.

Additional Data Collection

We want to be very clear: We will not obtain personally identifiable information about you when you visit our site, unless you choose to provide such information.

Privacy

We value your privacy. Community Health follows HIPAA guidelines to protect your personal health information. Please see our Privacy Practices for additional information.

Website Use and Restrictions

You agree not to use this website for any unlawful purposes or in any way that could damage or disable the site.

Third-Party Websites

This website may contain links to third-party websites. Community Health is not responsible for the content, security, or privacy practices of those sites. Users access them at their own risk.

Changes to These Terms & Conditions

Community Health may update these Terms & Conditions at any time.