Patient Portal Accessing your health information online is easy from your desktop or smartphone! The Patient Portal will help you better manage your health care, message your provider, renew a prescription, request an appointment, pay your bill or update your health record. Questions? Please send an email to: PatientPortal@chcrr.org How do I sign up? Follow these 3 simple steps: Be or become a patient at any one of our practices. You will need a portal activation code. (To obtain your portal activation code, call our Centralized Medical Records department at 802-671-5800, call your provider’s office, or stop by your provider’s office.) Use the Patient Portal Login Button to set up your account or to log in. (There is a green button below this section, or use the green button at the top right corner of your screen.) Pay Your Bill Online Log in to your Patient Portal account to use a credit or debit card to pay your medical bill and your payment will be applied directly to the balance on your Community Health account. To pay a medical bill for someone other than yourself, or if you do not have a Patient Portal account, click here to pay online. (Does not apply to dental bills.) LOGIN to the Patient PortalFeaturesMESSAGE YOUR PROVIDER Have a question for your doctor regarding your health? Want to avoid call wait times or phone tag? If you’re having an emergency situation, call 911. Messages will be responded to during normal business hours Monday-Friday, 8 am-5 pm. Send any non-urgent messages to your provider by signing in and clicking on the “NEW” button. Select the name of the provider you want to send your message to and choose the reason (from the dropdown list provided) for sending your message. Then write your message – just like email! RENEW MEDICATIONS Save time by renewing your prescription medications when it’s convenient for you. View your current medication list and request a refill for a medication prescribed by a provider at the practice. Please remember to allow 48-72 hours for the practice to process your refill request. You can also notify the practice of medications you are no longer taking or of any new medications. You can use the portal to notify the practice if you change your pharmacy. REQUEST APPOINTMENTS View previous and upcoming appointments, including the date, time, doctor and location. You can also request an appointment by completing the form. Just choose the provider you would like to see, the reason for the appointment, and the days and times that work best for you and click submit. Someone from the provider’s office will contact you with an appointment. PAY YOUR BILL ONLINE Use a credit or debit card to pay your bill through your Patient Portal account and your payment will be applied directly to the balance on your Community Health account. UPDATE YOUR HISTORY View what is currently in your history document and make any necessary changes. You will have the ability in the portal to update different sections of your history and send information to your provider to have added to your medical chart. EASY-TO-USE The Patient Portal website is compatible for use on various devices. In addition to a desktop site, a mobile site with a layout optimized for a smaller screen size is also available. The menus and screens are programmed to be easy to use on a smartphone and an icon can be placed on the Home screen for quick access. Video Tutorials
