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Billing and Payment Information

Questions about how to pay your bill?

Medical and Behavioral Health

Bill Payment


Bill Payment

Important Notice

Your provider may order laboratory testing that must be processed at Rutland Regional Medical Center or other laboratory agencies. Please note, Community Health’s Sliding-Fee Scale cannot be applied to lab tests completed at outside agencies; you and your insurance carrier will be billed directly from these facilities for their services. Please discuss with your provider if your testing will be done in-house or must be done at an outside testing facility.

In addition, any x-rays that are performed at Community Health may be interpreted by a radiologist who is not an employee of Community Health. You and your insurance carrier will be billed directly from Rutland Radiologists for their services.

Good Faith Estimate

Patients who do not have insurance or choose not to submit their bill to their insurer are entitled to receive an estimate for the cost of their visit if the scheduled appointment is at least 3 business days in advance. Referred to as a Good Faith Estimate, it will include the total expected cost of any non-emergency items or services. This consists of any related costs of medical, dental, or mental health services based on the information you provide at the time of scheduling your appointment.

If you receive a bill that is at least $400 more than the Good Faith Estimate, you can dispute the bill. For questions or more information about your right to a Good Faith Estimate, visit: or call 1-800-985-3059.