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Payment Options

Community Health Centers of the Rutland Region knows that staying healthy involves your understanding of how to cover the cost of quality health care. We’ve put in place several services to help you create a plan that works for you and your family.



In addition to Medicare and Medicaid, CHCRR accepts over 15 different national and regional health insurance plans. For the complete list, visit: insurances accepted.

If you don’t have health insurance, CHCRR has certified application counselors at each of our health centers to help you review the options and assist you with submitting an application through Vermont Health Connect. Open enrollment in Vermont Health Connect qualified health plans is usually between November 1 and December 15, but if you have a change of circumstance (for example birth of a child, marriage, loss of a job, etc.) you can apply outside of open enrollment. Medicaid applications are accepted at anytime and eligibility can usually be determined at the time the application is submitted. If you have Medicare, additional financial information and paperwork requirements result in longer determination times.

Making a Payment

Making a Payment

There are several ways you can make a payment for your CHCRR health and dental services. They include:

  • Pay in Person: For medical bills go to your provider’s office or CHCRR Financial Services (71 Allen St., Suite 402, Rutland, VT). For Dental bills go to the Dental office.
  • Pay over the Phone: For medical bills contact CHCRR Financial Services at (800) 468-9118. For Dental bills contact (802) 774-5050.
  • Pay through the Patient Portal (excluding Dental): make a payment securely through the Patient Portal, CHCRR’s secure digital network. If you’d like to sign up for a Patient Portal account, stop in to your medical provider’s office with a photo ID to receive your activation code. Once you have your personal code, you’ll be able to login through our patient portal.

Special Discounts

Special Discounts, Payment Plans and Sliding Fee Scales

CHCRR wants everyone to have access to quality health and dental care. That’s why we provide discounts, payment plans and sliding fee scales for patients who don’t have health or dental insurance. We’re here to help our “self-pay” patients by providing discounts on primary care, dental and pharmacy services.

  • If you don’t have medical insurance, you’ll automatically receive a 20% discount on your primary care services. And, if you pay your bill at the time of service, you’ll receive an additional 15% discount, giving you a total 35% discount.
  • Dental self-pay is a 20% discount if paid at the time of service.
  • Payment plans set up through the Patient Portal (excluding Dental) or by calling CHCRR Financial Services. Choose a monthly amount to pay and it will be automatically charged to your credit or debit card account.
  • Sliding Fee Scales: CHCRR serves all patients regardless of income or insurance status. Discounts for essential services, including dental and pharmacy services provided by CHCRR or one of our contracted pharmacies, are offered on a sliding fee scale basis adjusted for family size and income. For details on how to apply for sliding fee scales, check sliding fee scales.

If you need assistance applying for any of these plans, speak with one of our receptionists or call your local CHCRR office and ask for the patient outreach coordinator.

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