Billing and Payment Information
Questions about how to pay your bill?
- Phone: 800-468-9118
- Mail: Community Health Financial Services
71 Allen St., Suite 402, Rutland, VT 05701 - Email: billing@chcrr.org
Medical, Eye Care & Behavioral Health
Bill Payment
- Patient Portal: Click here to make a secure payment through the Portal
- Credit card: Click here to make a secure payment by credit card
- In person or by mail: Community Health Financial Services at 71 Allen Street, Suite 402, Rutland, VT 05701
- Over the phone: Contact Community Health Financial Services at 800-468-9118
Dental
Securely view and pay your dental balance anytime through your Dental Patient Portal.
If you haven’t set up portal access yet, please contact your dental office at 802-779-9036 and our team will be happy to help you get started.
Questions? Call your dental office for assistance with portal enrollment and account access.
Pay Online – DentalImportant Notice
Your provider may order laboratory/pathology testing that must be processed at Rutland Regional Medical Center or other laboratory/pathology agencies. Please note, that Community Health’s Sliding-Fee Program cannot be applied to lab/pathology tests completed at outside agencies; you and your insurance carrier will be billed directly from these facilities for their services. Please discuss with your provider if your testing will be done in-house or must be done at an outside testing facility.
In addition, any x-rays that are performed at Community Health may be interpreted by a radiologist who is not an employee of Community Health. You and your insurance carrier will be billed directly from Rutland Radiologists for their services.
Good Faith Estimate
Patients who do not have insurance or choose not to submit their bill to their insurer are entitled to receive an estimate for the cost of their visit if the scheduled appointment is at least 3 business days in advance. Referred to as a Good Faith Estimate, it will include the total expected cost of any non-emergency items or services. This consists of any related costs of medical, dental, or mental health services based on the information you provide at the time of scheduling your appointment.
If you receive a bill that is at least $400 more than the Good Faith Estimate, you can dispute the bill. For questions or more information about your right to a Good Faith Estimate, visit: www.cms.gov/nosurprises/consumers or call 1-800-985-3059.