Payment Options

Insurance

In addition to Medicare and Medicaid, Community Health accepts over 15 different national and regional health insurance plans. For the complete list, visit: insurances accepted.

If you don’t have health insurance, Community Health has certified application counselors at each of our health centers to help you review the options and assist you with submitting an application through Vermont Health Connect. Open enrollment in Vermont Health Connect qualified health plans is usually between November 1 and December 15, but if you have a change of circumstance (for example birth of a child, marriage, loss of a job, etc.) you can apply outside of open enrollment. Medicaid applications are accepted at anytime and eligibility can usually be determined at the time the application is submitted. If you have Medicare, additional financial information and paperwork requirements result in longer determination times.

Making a Payment

There are several ways you can make a payment for your Community Health health and dental services. They include:

• Pay Online—Medical: Don’t have a Patient Portal account or paying a health care services bill for someone other than yourself? Click here to make a secure payment by credit card.
• Pay Online—Dental: Click here to make a secure payment by credit card.
• Pay in Person: For medical bills go to your provider’s office or Community Health Financial Services (71 Allen St., Suite 402, Rutland, VT). For Dental bills go to the Dental office.
• Pay over the Phone: For medical bills contact Community Health Financial Services at 800-468-9118. For Dental bills contact 802-774-5050.
• Pay through the Patient Portal (excluding Dental): Make a payment securely through the Patient Portal, Community Health’s secure digital network. If you’d like to sign up for the Patient Portal you will need a portal activation code. (To obtain your portal activation code, call our Centralized Medical Records department at 802-671-5800, call your provider’s office, or stop by your provider’s office.) Once you have your personal code, you’ll be able to login through our patient portal.

Special Discounts, Payment Plans and Sliding Fee Scales

Community Health wants everyone to have access to quality health and dental care. That’s why we provide discounts, payment plans and sliding fee scales for patients who don’t have health or dental insurance. We’re here to help our “self-pay” patients by providing discounts on primary care, dental and pharmacy services.

• If you don’t have medical insurance, you’ll automatically receive a 20% discount on your primary care services. And, if you pay your bill at the time of service, you’ll receive an additional 15% discount, giving you a total 35% discount.
• Dental self-pay is a 20% discount if paid at the time of service.
• Payment plans set up through the Patient Portal (excluding Dental) or by calling Community Health Financial Services. Choose a monthly amount to pay and it will be automatically charged to your credit or debit card account.
• Sliding Fee Scales: Community Health serves all patients regardless of income or insurance status. Discounts for essential services, including dental and pharmacy services provided by Community Health Dental or one of our contracted pharmacies, are offered on a sliding fee scale basis adjusted for family size and income. For details on how to apply for sliding fee scales, check sliding fee scales.

If you need assistance applying for any of these plans, speak with one of our receptionists or call your local Community Health office and ask for the patient outreach coordinator.