Follow My Health Accessing your health information online is easy—be sure to use these beneficial features to better manage your health care! Use this link if your have any questions or problems with your FMH account after you set it up. firstname.lastname@example.org Follow My Health Portal Features MESSAGE YOUR PROVIDER Have a question for your doctor regarding your health? Want to avoid call wait times or phone tag? Message your doctor by clicking on the Inbox tab, and then hit Compose. Select the name of the provider you wish to correspond with, and write your message—just like email! Do not use this service for urgent questions. If you are having an emergency situation, call 911. RENEW MEDICATIONS Save time by renewing your prescription medications when it’s convenient for you. Click the My Health tab, and then the Medications tab. Locate the medication you wish to renew, and under Options, click on the pill bottle icon. Feel free to leave your doctor a comment regarding this medication, then hit Send. Your doctor or care team will contact you when your prescription has successfully been renewed. Be sure to pick up your medication from the pharmacy you’ve indicated in your portal account. If your prescription needs to be picked up at the office, please allow 72 hours for it to be prepared and ready for you to pick up. DOWNLOAD THE MOBILE APP You never know when you may need access to your medical information—take it with you on the go by downloading the FOLLOWMYHEALTH app in your Android or iOS App store! REQUEST APPOINTMENTS View upcoming appointments, or request your next appointment online from the Home screen of your portal account. Click Request, and simply choose the organization and provider you wish to see. Next pick the day(s) of the week that work best for you, as well as the time of day. Give your care team a reason for your appointment, then click Submit. Your care team will contact you with your appointment date and time. If this appointment is not convenient for you, please call the office to reschedule. VIEW LAB RESULTS Avoid waiting for a phone call from your healthcare provider, and view all normal test and lab results the moment they are available to you. Click the My Health tab, and then the Results tab. Locate the lab work you’re interested in seeing the results of under the Value or Range columns. You may also be able to view details of your lab results by clicking on the document icon under the Options column. USE THE PORTAL TO PAY YOUR BILL ONLINE Use a credit or debit card to pay your bill through your Follow My Health account and your payment will be applied directly to the balance on your CHCRR account. Coming Soon! MANAGE YOUR LOVED ONE'S HEALTH Keep track of a loved one’s care, such as upcoming appointments, medications, etc. by becoming a Proxy Account Manager. By obtaining proxy access to your child, spouse or dependent adult’s health data, you can easily access their information from your patient portal account. To gain access, please speak to your loved one’s physician at their next appointment.